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Terms of Service
Article 1 – Definitions In these terms and conditions the following definitions apply: Consumer: the natural person who is not acting for purposes related to his trade, business, craft or profession and who has also reached the minimum age of 18 years before completing a purchase on Mokumvapes.com Day: calendar day; Right of withdrawal: the possibility for the consumer to waive the distance contract within the cooling-off period; Mokumvapes. com: the organization which offers the products to its consumers; Distance agreement: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance selling of products, whereby up to and including the conclusion of the agreement exclusive or joint use is made of one or more techniques for distance communication;
Article 2 – Applicability These general terms and conditions apply to every offer made by Mokumvapes.com to the consumer. Before the distance contract is concluded, the text of these general conditions shall be made available to the consumer. If this is not reasonably possible, Mokumvapes.com shall, prior to the conclusion of the distance contract, indicate the manner in which the general conditions can be inspected at Mokumvapes.com and that they will be sent free of charge to the consumer upon request as soon as possible.
Article 3 – The offer If an offer has a limited period of validity or is made subject to conditions, this will be explicitly mentioned in the offer. The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed to enable the consumer to properly assess the offer. If Mokumvapes.com uses images, these are a truthful representation of the products, services and/or digital content offered. Obvious mistakes or obvious errors in the offer do not bind Mokumvapes.com. Each offer contains such intormation that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.
Article 4 – Exclusion of the right of withdrawal The products offered are of such a nature (daily fresh articles) that they do not lend themselves to a period of reflection and/or withdrawal. For these reasons, we therefore do not apply any withdrawal options. By accepting the General Terms and Conditions, the consumer agrees to the absence of the right of withdrawal on the articles to be purchased. Exceptions to this applied exclusion of the right of withdrawal concern products which can be proven to have been delivered incorrectly; namely products which are not shown on the website or are shown under a different name
Article 5 – The price During the period of validity mentioned in the offer, the prices of the products on offer can deviate as a result of fluctuations in the market and on which Mokumvapes.com has no influence. The prices mentioned in the offer are exclusive of shipping costs.
Article 6 – Delivery and execution The information and imagesdisplayed on Mokumvapes.com are intended as a source of entertainment and are not suitable for visitors under the age of 18. The products on Mokumvapes.com will never be delivered to minors and they are strictly excluded from registering an account and/or making purchases. Mokumvapes.com will take the utmost care when receiving and executing product orders. The place of delivery is the address communicated by the consumer to Mokumvapes.com. Taking into account possible sudden shortages in stock, Mokumvapes.com will execute accepted orders with due speed, unless another delivery period has been agreed upon and Mokumvapes.com reserves the right to replace products with an equivalent or more expensive product in cases of force majeure. If the delivery is delayed, or if an order cannot or can only partially be executed, the consumer will be informed about this within 10 days after the order was placed. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to a refund of the purchase price. After dissolution in accordance with the previous paragraph, Mokumvapes.com shall immediately refund the amount paid by the consumer . The risk of damage and/or loss of products rests with the consumer from the moment Mokumvapes.com has handed it over to the relevant postal services or a representative designatedin advance and made known by Mokumvapes.com, unless explicitly agreed otherwise.Shipping via regular mail does not entitle you to compensation and/or refund in case of loss of your order. Conditions for insured shipping with T&T When a loss is detected we will refund your order 50% through a discount code unless the following points occur namely: * Incorrect address details. Providing correct address details are your own responsibility and your order will not be refunded. *Orders registered as delivered. Is your order registered as delivered and you have not received it you will not be eligible for reimbursement because in the past it has been abused.
Article 7 – Payment Insofar as not otherwise stipulated in the agreement or additional terms and conditions, the amounts owed by the consumer must be paid within 10 days of ordering. By accepting the Terms and Conditions, the consumer declares to have taken note of the only payment option, namely exclusively by bitcoins. The consumer has the duty to immediately report inaccuracies in payment details provided or mentioned to Mokumvapes.com. If the consumer does not timely fulfill his payment obligation(s), reserved items will be cancelled.
Article 8 – Complaints procedure Complaints regarding the execution of the agreement must be submitted to Mokumvapes.com fully and clearly described within a reasonable time after the consumer has discovered the defects. Complaints submitted to Mokumvapes.com shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, Mokumvapes.com will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer. The consumer should in any case give Mokumvapes.com 4 weeks to resolve the complaint by mutual agreement. After this period a dispute arises which is susceptible to dispute settlement.
Article 9 – Additional or different provisions Additional or different provisions from these general terms and conditions concern the details mentioned in Article 4, entitled Exclusion of the right of withdrawal.
